Refund policy

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

Because of the nature of our business (books that are purchased without you knowing what you’re getting), we do not offer returns for any reason.

If you are not satisfied with the book you received, please reach out to us within 14 days of the purchase date and let us know what the problem is. If we deem it appropriate, we will send you a replacement blind date with a book.

Some situations in which we may send a replacement if the book is damaged beyond readability.

Refunds

For the same reasons listed above, we also do not offer refunds for our products. You’re paying for the experience of getting a book that you haven’t looked at first.

Our goal is for you to have an amazing experience every time, but we know that you may have a negative experience. If you do, you can reach out and we will see if you qualify for a replacement book to be sent out at no charge.

At times, we may offer you a discount code for future purchases in lieu of a refund or a replacement book.

 

Need help?

Contact us for questions related to our refund and returns policy.